Frequently Asked Questions

Everything you need to know about booking, airport transfers, and payments with Leek Taxi.

Booking & Payments

How do I book a taxi in Leek?

You can book securely via our online booking form (recommended for airport transfers) or by calling our dispatch team. For immediate local travel, calling is often the fastest method.

Do you accept card payments?

Yes. Every vehicle in the Leek Taxi fleet is equipped with a secure card terminal. We accept Visa, Mastercard, American Express, and contactless payments (Apple Pay/Google Pay).

Can I get a receipt for my journey?

Absolutely. Your driver can provide a printed paper receipt at the end of the journey. If you book online or have a corporate account, a digital VAT invoice will be emailed to you automatically.

Are you a 24-hour service?

Yes, we operate 24 hours a day, 7 days a week. However, for journeys between 11:00 PM and 6:00 AM (especially airport runs), we strongly recommend pre-booking to guarantee driver availability.

Airport Transfers

How much is a taxi from Leek to Manchester Airport?

We offer competitive fixed-price fares for airport transfers, which are often cheaper than booking long-stay parking. Prices vary slightly depending on the vehicle size (Saloon, Estate, or Minibus). Please use our "Get a Quote" button for a live price.

What happens if my flight is delayed?

We monitor all inbound flights using official flight tracking software. If your flight is delayed, your driver will adjust their arrival time automatically. You do not need to panic or contact us; we will be there when you land.

Where will the driver meet me at the airport?

We offer a "Meet & Greet" service where the driver waits in the Arrivals Hall with a name board. Alternatively, we can arrange a meeting point at the "Pick Up/Drop Off" zones to save on parking fees. We will coordinate this with you via text before you land.

Which airports do you cover?

Our main routes are Manchester (MAN), Birmingham (BHX), and East Midlands (EMA). We also provide long-distance transfers to London Heathrow (LHR) and Gatwick (LGW) upon request.

Vehicles & Areas Covered

Do you have 7-seater taxis?

Yes, we have 7-seater and 8-seater minibuses available. These are perfect for large families with luggage, wedding guests, or groups going to Alton Towers. Please book these in advance as they are in high demand.

Are you pet friendly?

Yes, many of our drivers are happy to transport pets. However, you must inform us at the time of booking so we can dispatch a vehicle with a suitable boot liner/cage. We regularly take pets to the local vets in Leek.

Do you travel outside of Leek?

Yes. While we are based in Leek (ST13), we cover the entire Staffordshire Moorlands area, including Cheddleton, Ipstones, Endon, Rudyard, Waterhouses, and Brown Edge. We also do long-distance runs to London, Leeds, and Liverpool.

Do you provide child seats?

For insurance reasons, we do not provide child seats. However, you are welcome to bring your own. We can store your child seat at our office if you are taking a return journey with us (e.g., an airport run), so you don't have to take it on holiday with you.

Still have a question?

Our team is available 24/7 to answer your queries.